Live waiting-room displays
Cast the current token to any TV or monitor over your local network. Patients track their exact position without asking a soul — and the room goes quiet on day one.
Now serving
42
Live in your clinic within 72 hours
End the waiting room chaos.
QLive replaces paper tokens, shouted names and a crowded corridor with a silent digital queue — live displays, a one-click reception desk, and automated WhatsApp alerts that let patients wait anywhere but your lobby.
- One-time setup from ₹12,999
- No per-patient fees
- Works on the screens you already own
QLive Desk
Synced
Now serving
42
Sharma, A.
FOLLOW-UP · Dr. Rai
Waiting room display
42
Room 2 · Next: 43, 44
14
waiting now
11m
avg. wait
- Patient data stays in your control
- Deployed in 72 hours
- No app for patients to install
- Staff trained in one sitting
The front desk problem
Your clinic isn't slow. Your queue is.
Most delays patients complain about aren't clinical — they're informational. Nobody knows where they stand, so everybody asks the receptionist. QLive removes the question entirely.
A typical morning today
- Paper tokens get lost, swapped or argued over
- Names shouted across a full waiting room
- "How long more, sister?" — forty times a day
- Patients crowd the corridor so they don't miss their turn
- No record of how long anything actually took
The same morning on QLive
- Every patient gets a digital token at check-in
- The display calls the number — nobody raises their voice
- WhatsApp tells them when they're three spots away
- The lobby empties; people return exactly on time
- Every consult is timed, logged and charted
The architecture
Four moving parts. One synchronised system.
Each piece works on hardware you already have — a TV, the reception computer, and the phone in every patient's pocket.
Automated WhatsApp sync
A confirmation on check-in, then a nudge when they're three spots away. Patients can step out for chai, run an errand, or wait in the car — and still never miss their turn.
✓ Check-in confirmed#45
✓ 3 spots away#45
✓ Your turn now#45
The one-click desk
Your receptionist gets two buttons: Add patient and Call next. That's the entire workflow. No training manual, no shortcut keys, nothing to memorise.
Clinical analytics
Stop guessing at staffing. See patient volume by day, your true peak hours, average consult duration and how wait times are trending week over week. Pro & Premium.
Patient side
Nothing to download. Nothing to log into.
Patients type their phone number — or tap the link in their WhatsApp confirmation — and get a live page showing their token, the number being served, and a realistic wait estimate. It works on any phone, on any browser, on a 2G connection.
See the full platformYour token
45
3 patients ahead · approx. 16 min
Live — updates by itself
Deployment
From paper tokens to live queue in three days.
We handle the setup, the hardware check and the staff walkthrough. Your team's job is to show up on day three and press one button.
No clinic downtime. We install alongside your existing process and switch over between sessions.
-
Discovery call
A 15-minute WhatsApp or phone conversation about your patient volume, doctors, rooms and how your desk runs today.
Day 0 · 15 min -
Configuration & hardware check
We configure your token rules, doctor rooms and WhatsApp message templates, then confirm your display screen and network are ready.
Day 1 -
Install & staff training
The desk dashboard, display and patient page go live. Your receptionist learns the whole system in a single sitting — because there are only two buttons.
Day 2–3 -
Live, with support behind you
You run your first real session on QLive. We stay reachable on WhatsApp for anything that comes up, and keep the system maintained for ₹2,000/month.
Ongoing
Simulate your clinic
Run your own waiting room. Twice.
Set your numbers below and this runs a genuine queue simulation of a full clinic day — the same arrivals and the same doctors, once on paper tokens and once on QLive, side by side. Nothing here is a canned animation.
- Paper tokens
- QLive
Arrivals follow a real evening-peak curve; consultations vary the way they do in practice. Both clinics get the identical day.
Seen
0
Avg wait
0m
Peak room · paper
0
Peak room · QLive
0
Desk asks · paper
0
Desk asks · QLive
0
Running the same day twice — identical arrivals, identical doctors.
Note that the average wait barely moves. QLive doesn't make your doctors
faster and we won't pretend it does. What it changes is how many of those minutes are spent
sitting in your corridor, and how many times your receptionist gets asked about it.
A morning on QLive
Follow one patient through your clinic.
Rekha arrives at 10:04am with a follow-up appointment. Here's every moment the system touches her visit — and every moment your receptionist doesn't have to.
10:04 AM
She checks in
Your receptionist types a name and a mobile number. Token #45 is generated, the display updates, and a WhatsApp confirmation lands on Rekha's phone before she's turned away from the counter.
10:11 AM
She leaves the waiting room
Because she can see the queue on her own phone, she doesn't need to guard a chair for half an hour. She runs an errand. That's one less body in your corridor — and it compounds across every patient in the queue.
10:26 AM
The system calls her back
Three tokens out, QLive messages her automatically. This is the moment that does the real work: it's what makes leaving the waiting room safe, and it's why the lobby empties without anybody no-showing.
10:35 AM
Her number comes up
Reception presses Call next once. The waiting-room screen changes, a final WhatsApp goes out, and Rekha walks into Room 2 — because she was already back and watching the display.
10:42 AM
It all gets written down
Check-in time, call time, consult duration. Nobody typed any of it. By Friday it's a chart telling you which hours actually need a second person on the desk. Pro & Premium.
Transparent investment
One-time setup. No per-patient billing.
You buy the system once. ₹2,000 a month keeps it hosted, updated and supported — whether you see 30 patients a day or 300.
QLive Basic
Solo practitioners · up to 50 patients/day
₹12,999one-time setup
then ₹2,000/month maintenance & support
A patient queue everyone can see — so the counter stops answering the same question all morning.
- Live token display for the waiting room
- Phone-number token lookup
- Reception admin dashboard
- WhatsApp check-in & "turn approaching" alerts
- Mobile-friendly patient page
- Historical analytics
QLive Pro
Multi-doctor clinics · 50–150 patients/day
₹19,999one-time setup
then ₹2,000/month maintenance & support
Everything in Basic, moved to the cloud — plus the numbers you need to staff your clinic properly.
- Everything in Basic, plus
- Cloud analytics dashboard
- Daily patient statistics & history
- Peak hour & busiest day insights
- Average consultation time tracking
- Multi-device reception sync
QLive Premium
Hospitals & VIP clinics · 200+ patients/day
₹29,999one-time setup
then ₹2,000/month maintenance & support
Architecture built around your clinic's rules — not the other way round.
- Everything in Pro, plus
- Custom workflow engineering
- Multi-doctor routing & emergency priority
- Department-level bottleneck analytics
- Isolated cloud infrastructure + CSV export
- Priority 24/7 engineering support
Operational sandbox
Don't take our word for it. Run the system.
Three live environments, loaded with sample patients. Add someone to the queue, call the next token, watch the display change.
Basic sandbox
Token generation, the single TV display, and the two-button reception desk.
LaunchPro sandbox
The analytics dashboard, patient history, consult timing and peak-hour insights.
LaunchPremium sandbox
The multi-doctor command centre, emergency priority routing and skip logic.
LaunchNo login, no signup — open a sandbox and start using it. Each one includes the reception desk, the waiting-room display and the patient's phone view, all updating each other live.
Questions, answered
The things clinics ask us first
No. Patients get a WhatsApp message and a plain web link. It opens in whatever browser their phone already has — no install, no account, no password. Patients who don't use WhatsApp can still look up their token by typing their phone number at the counter screen, and the waiting-room display always shows the current number.
In most clinics, nothing. You need a screen in the waiting area — any TV or monitor with a browser, a cheap streaming stick, or an old laptop will do — and the computer or tablet your reception already uses. We check all of this on the hardware call before installation so there are no surprises on day three.
Yes — it's what keeps the system running rather than just installed. It covers hosting, the WhatsApp messaging pipeline, software updates, backups and support on WhatsApp. There is no per-patient or per-message charge on top, so your bill doesn't rise when your clinic gets busier.
QLive Basic runs on your local network, so the desk dashboard and the waiting-room display keep working through an internet outage — only the WhatsApp alerts pause and resume once you're back online. Pro and Premium are cloud-hosted for remote access and analytics; we'll walk through your specific connectivity on the discovery call and recommend the right tier.
Yes. Clinics regularly start on Basic and move to Pro once they want the analytics, or to Premium when they add doctors and departments. Talk to us on WhatsApp before you buy and we'll tell you honestly which tier fits your current volume — upgrading later is a conversation, not a rebuild.
Ready when you are
Your next busy morning could be a quiet one.
Send us a message and we'll show you QLive running on real clinic data in about fifteen minutes. If it isn't right for you, we'll say so.
Based in Lucknow · Deploying across India · Typical reply within a few hours