QLive isn't a big hospital information system. It does one job — moving patients through your clinic in the right order, with everybody informed — and it does that job completely.
Mount any TV, monitor or old laptop in the waiting area and open one URL. From that moment your queue is public information — the current token, the room, and who's up next.
The single biggest reason queue systems fail in Indian clinics is that reception quietly stops using them. So we built a dashboard with almost nothing on it.
Every patient in India already has WhatsApp open. That's the entire distribution strategy — no app, no signup, no explaining.
Confirms the token in writing, so nobody loses a paper slip or misremembers their number.
The message that does the real work. Patients wait at home, in the car or at the chemist and still arrive on time.
No name shouted across a full room. Sent the moment reception advances the queue.
We configure the wording, the clinic name and the language during setup — English, Hindi or a mix of both.
Messaging is covered by the ₹2,000/month maintenance. A busier week doesn't mean a bigger bill.
Replies land on your clinic's WhatsApp like any other message — so a patient running late can just tell you.
Patients tap the link in their WhatsApp message — or type their phone number on the counter screen — and see exactly where they stand.
Most clinics run on a feeling — "Tuesdays are heavy", "evenings are worse". QLive turns that feeling into a chart you can staff against.
How many patients you actually saw each day, not how many were booked. The gap between those two numbers is usually the most useful thing on the dashboard.
The system automatically finds your busiest hours and days. If your rush is 6–8pm on Tuesdays, you'll know within a fortnight — and you can put a second person on the desk exactly then instead of all day.
Because the desk records when each token starts and ends, you get a genuine average consult duration — and can see which session types run long.
Week-over-week charts of how long patients waited. This is the number to show when someone asks whether the system was worth it.
Hosting is the real difference between the tiers — not just how many features are switched on.
Runs inside your clinic. Fast, private, and resilient to internet outages — but accessible only from the premises.
Hosted for you. Check your clinic's queue and analytics from your phone or laptop, wherever you are.
Your own dedicated infrastructure, separate from every other clinic, with CSV export and priority engineering support.
Open a sandbox and press the buttons yourself, or let us walk you through it live on a fifteen-minute call.